Everything your agency needs

From first enquiry to final invoice — Sparky Tours runs the whole trip.

Sparky Tours overview

Trip Operations

Tour Blueprints

A node-canvas planner ties days to segments — build once, promote to a sellable tour, then run departures from it.

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Blueprints are the design surface: drag segment types onto an infinite canvas and wire the chronological journey, including branching for split groups. A finished Blueprint is promoted (frozen) into a sellable Tour — the itinerary structure and intended suppliers travel with it, so nothing needs rebuilding when you open a new departure.

Segments & Segment Library

The building blocks of every day — accommodation, transport, activity, meal, guide, or free time — reusable across tours, not rebuilt each time.

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Every segment keeps a live link back to its library template, so editing the library refines suggestions without silently rewriting the frozen itinerary you already sold. Build once — accommodation in Jaipur, a Kerala backwater cruise, a Golden Triangle transfer — then reuse it across every tour that needs it.

Vendors & Rate Comparison

Your supplier catalog — hotels, coach operators, guides, activity companies — with contracted rates and reliability tracking.

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Each library segment can map to several candidate vendors with one flagged preferred — the picker shows you every option with its rate when you're building a tour. Compare competing quotes for the same service side by side, track which one you chose and why, and build a rate history that strengthens your next negotiation.

Departures

Schedule a tour to run on fixed dates, set capacity and pricing, and assign a tour manager with a dedicated view.

Orders

A traveler's confirmed spot on a departure, tracked from first enquiry through to fully paid.

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Orders are the sell side — what a traveler booked with you. They move through a clear lifecycle (enquiry → confirmed → paid) so you always know exactly where every booking stands, without digging through spreadsheets or chat threads.

Supplier Bookings

Track your agency's own reservations with vendors for a departure, linked to the specific tour segments they cover.

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The buy side, kept separate from Orders on purpose: a tour segment's default vendor is just intended until a departure actually books it for real dates. Supplier Bookings is where that commitment becomes real — pending until confirmed, prefilled from the segment's vendor and rate so there's nothing to re-key.

Travelers & Communication

Traveler Directory

One place for preferences, documents, and history across every trip they take with you.

Group Communication

Announcements and two-way messaging with travelers, in-app or via email.

Proposals

Branded, itemized pricing proposals for individual and family trips, delivered by link.

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Build a cost breakdown per person with optional add-ons and your agency's markup, then share it as a clean branded link — no PDF wrangling. The prospect can review and respond without creating an account.

Document & Visa Workflow

Collect and track required visa and travel documents per traveler, per departure — get alerted before something's missing or expiring.

WhatsApp Integration

Quote proposals and departure enquiries go out as one-tap WhatsApp messages, prefilled and ready to send.

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Every proposal recipient with a phone number gets a "Share via WhatsApp" button alongside their link, and every departure on your public website carries a WhatsApp enquiry button that prefills the traveler's question for you. No copy-pasting, no separate app to check.

Sparky Live Companion App

Invite travelers into Sparky Live — itinerary, documents, and trip messaging in their pocket, plus offline messaging when the signal drops.

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No more emailing PDFs or printing paper vouchers. The moment a companion accepts your invite, their day-by-day itinerary, documents, and a direct line to your team show up under My Trips in Sparky Live — the same app they can use for their own personal expenses and photos, trip or no trip. Messages sent with no connection queue automatically and send the moment signal returns.

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Finance & Growth

Payment Tracking

Deposits, installments, and balance-due tracking per order, with automated reminders.

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Define a payment schedule per order — deposit now, installments through the season, balance due before departure — and let reminders go out on their own instead of chasing travelers manually.

Online Payments

Accept payments directly via Razorpay or Stripe — the order updates itself the moment payment clears.

Dynamic Pricing & Coupons

Promotional coupons and early-bird or surge pricing rules, managed at the departure level.

Multi-Currency Orders & Reporting

Sell in whatever currency your traveler pays in — every report still rolls up cleanly to your agency's home currency.

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Orders and supplier bookings each carry their own currency, so a US traveler and a local supplier can be priced in USD and INR on the very same departure. Reports convert every figure back to your organization's base currency using its configured exchange rates, so margin and revenue numbers are always comparable.

Reports

Revenue, occupancy, and margin — by tour, by season, by destination.

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See buy price vs. sell price per segment and gross margin per departure, plus revenue trends by tour, season, and destination — the numbers you need for pricing decisions, not just a raw transaction log.

Tax & Registration IDs

Store your business registration and tax ID — GSTIN, VAT, or local sales tax number — and it appears automatically on invoices and proposals.

Public Website

A hosted public page for your agency, with your own branding.

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Every plan gets a hosted public page with a branding and hero editor — departures, proposals, and enquiries all flow straight from it.

Custom Domain

On Max, point your own domain at your public website and drop the platform footer — your agency's site, your domain.

AI

AI Itinerary Risk

Scans a departure's day-by-day itinerary and booking statuses to flag risk — an unconfirmed booking close to departure, a gap in the plan — Max.

SparkyIQ

A conversational assistant that can answer questions about your own data — coming soon.

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Platform

Multi-Agency

Run multiple agencies or brands from one account, with full data isolation between them.

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Each agency/brand you run is fully isolated — separate travelers, departures, and finances — while your team can switch between them from the same login. No duplicate accounts, no data bleeding across brands.

Roles & Permissions

Owner, admin, and role-based access so your team only sees what they need.

Bring Your Own Storage

Connect your own Google Drive or OneDrive for documents, or use included house storage — your choice.

Ecosystem Snaps

Snaps directly into Sparky Invoices for automatic vendor payments, Sparky Expenses for travel budgets, and Sparky Support for customer queries.

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Sparky Tours doesn't exist in a vacuum. It snaps into the broader Sparky ecosystem. Vendor invoice records flow straight to Sparky Invoices for GST reconciliation, employee travel logs map directly to Sparky Expenses, and customer requests route to Sparky Support tickets.

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